BullionVault experience

Hi all. I have a small question to people whom are also using BullionVault. I started accumulating gold at this online Bullion Dealer. I also tried Goldrepublic. It is a Dutch bullion dealer, but in my experience more expensive.

I was wondering if anyone has experience at Bullionvault? Also suggestions are welcome. I am debating whether I should just go with physical bullion or coins instead, or if it is okay to stick to this? Has anyone tried to withdraw money here? It seems like a trustworthy company. Just overall thoughts are nice.

Keeping physical gold/silver at home has it's advantages and disadvantages, as well has an online bullion dealer. It is nice to have my own, my love, my precious, metals.... ;-)

Thanks in advance for your help.